Cookie Policy
At VoltageHub, safeguarding your privacy is our priority. We use cookies on our website and app to ensure visitors enjoy the best possible experience. Cookies help us gather analytics to understand visitor interactions, assess website and app performance, and improve the overall customer experience. Additionally, cookies enable us to personalize content, provide tailored services, and integrate social media features.
This cookie policy explains how we use cookies and outlines the options available to you. Below, you’ll find detailed information about the cookies currently active on our platforms and the purpose they serve.
Cookies
Cookies are small data files stored on your computer, mobile device, tablet, or other devices when you visit a website. They help websites recognize you as a returning visitor, making it easier to retain your preferences and enabling essential functions, such as the shopping cart. Cookies can also customize the content or advertisements displayed, ensuring the site or app is as user-friendly and enjoyable as possible for browsing or purchasing.
Alongside cookies we manage directly or through our service providers, some are placed by third-party companies within broader advertising networks. Toolstation’s website and app may utilize cookies from trusted partners like Google DoubleClick, Microsoft Bing, User Conversion, MediaIQ, Increasingly, Quantcast, Monetate, Redeye, and Appnexus. These cookies deliver advertising tailored to your preferences across our platforms and others. This information is shared to align with our cookie policy and comply with legal requirements regarding the use of cookies and related technologies.
TYPES
Session Cookies: These cookies are active only while you browse our site and are automatically removed from your device once you close your browser.
Persistent Cookies: These cookies remain stored on your computer or device even after you close your browser. They are used to remember your preferences and identify you during future visits, making your experience more seamless. Below, you’ll find further information about the cookies utilized on our website and app.
Categories
Strictly Necessary Cookies These cookies ensure the core functionality of the website or app, such as keeping you logged into your account, maintaining items in your shopping basket, or displaying information correctly. They also record whether you’ve accepted cookies and include security measures to safeguard against attacks, including attempts to steal information entered into forms. Additionally, they detect fraudulent activities and ensure safe browsing.
Performance Cookies Performance cookies help track your browsing session to identify and resolve issues on the website or app. They monitor errors, link user actions to site/app performance, and may collect data like IP addresses, browser types, and device details. Analytics tools use these cookies to assess visitor behavior, understand how users arrive (e.g., through search keywords), monitor session duration, identify returning users, and manage traffic during peak times.
Functional Cookies These cookies enable specific features, such as automated email services and displaying the correct version of the website or app if multiple versions are tested. They also manage processes like order handling, collections, and deliveries. Functional cookies support additional functionalities like product reviews, surveys, live chat, and videos.
Targeting Cookies Targeting cookies analyze how users interact with ads and tailor advertisements to align with your preferences both on this website/app and across others. Tools like Increasingly and Monetate display related products, while Redeye cookies personalize marketing communications and track email responses. They may also send reminders for items left in your shopping basket. Additionally, these cookies remember preferences like selected stores or locations.
Social Media Cookies These cookies track viewed products and may show related advertisements on platforms like Facebook and Twitter. They also enable features like sharing or liking items via social media buttons, helping you engage directly with content.
FAQs
We retain information only for as long as it is required to fulfill its processing purposes and in accordance with our business needs, legitimate interests, and legal or regulatory obligations. For details about specific retention periods, please contact us via email.
By default, only strictly necessary cookies are enabled, as these are essential for the functionality of the website or app. You can choose to enable other categories of cookies (excluding strictly necessary ones) by selecting the “Cookie Settings” option. This will allow you to view various cookie categories, learn more about them, and adjust your preferences using the toggle feature.
Expanding a specific cookie category reveals a list of active cookies (both first-party and third-party) within that category. If you select “Accept,” you grant permission for all the features and tracking described in the Cookie Category table to be activated. Alternatively, choosing “Reject” disables all optional cookies while maintaining the functionality of strictly necessary ones. Once you’ve made your selections, click “Confirm My Choices” to finalize your preferences.
Additionally, you can manage or disable cookies directly through your browser settings and remove all stored cookies from your device if desired.
Disabling cookies in your browser may limit your ability to fully utilize the features of the Toolstation website. This could affect your browsing experience and prevent you from enjoying the website’s optimal functionality.
More help
- For more assistance, visit our FAQ page or review our Privacy Policy for additional information.
